I don't even have time to get into the whole thing, but I've spent 45 minutes being told by sprint, essentially, that they screwed me big time and aren't going to do anything about it.
here's the short advice
DO NOT get the Treo700p. It is a pile of poo. I hate this phone so much it hurts my head. Both phones on my account are the buggiest POS's I've ever owned, and apparently, Sprint won't do anything about it. There's no firmware update, and I can't get them to replace the phones.
when you buy a phone from a cell company, and you ask for "total equipment replacement" on the phone, make sure 1) that they actually add it to both phones and 2) that it's a useful equipment replacement. Don't be fooled by the fact that the word "total" is in the title. It turns out in my case that "total" meant "we will totally NOT replace your ish if anything bad happens to it, but we'll still charge you a monthly fee for the meaningless coverage anyway."
the only solution is to have infinite problem solving time and be ridiculously wealthy.
I'm told it will cost $200 per phone to terminate my account with Sprint
any techie, telecom-y people out there with time want to help out? Here's what I need.
monthly budget = $175
unlimited data/web access
unlimited text messaging
unlimited in network calling
nights and weekends at 7pm
obviously i'll pay for the phones
if you can swing this, I will give you one month's bill as a fee. if you can get the contract termination fee covered, I'll give you 50%. that's $200. I'm serious. this is some bullshit, and I don't have time to go to law school and take the friggin bar exam just to deal with a shitty cell phone company.
finally, if you manage to stab sprintpcs in the eye, I will kiss you, and I'm a good kisser.
holla. pass along. whatever.